Please note you will receive your refund once your order has been fully returned and processed by our warehouse, not immediately in store. You can also drop off your return to your local store (except for Harrods, Selfridges and Westfield) who will then send the return back to warehouse on your behalf. When your driver arrives to collect, they will place the item into a sealed security bag and deliver back to Louis Vuitton for returns processing. You can reply directly to the SMS, then you will receive an SMS and email confirmation of your timeslot. If your order was delivered by Temis Luxury:įollowing your return request confirmation email, you will receive an SMS from Temis Luxury to schedule your timeslot for collection. Alternatively, call Client Services to arrange collection from your delivery address. UPS will then collect and deliver back to Louis Vuitton for returns processing. Securely seal the parcel then drop your parcel off at any UPS store or pick-up location located in your country of delivery. Your return will be made via the courier that delivered your order.Īll items need to be returned in the original branded and shipping packaging. You will then receive an email confirming your return request. To return your order, log into your MyLV account and request a return against your order.
*Billing address must be from one of the following countries / regions : UK, Spain, Italy, Germany, France, Greece, Finland, Czech Republic, Estonia, Croatia, Monaco, Sweden, Slovakia, Lithuania, Netherlands, Portugal, Ireland, Belgium, Luxembourg, Austria, Bulgaria, Denmark, Latvia, Hungary, Romania, Slovenia, Poland, Norway, Switzerland.Ĭan I pay with multiple cards or in installments? Louis Vuitton does not keep any credit card information. The Louis Vuitton website is provided with an SSL encryption system to protect personal and payment data. Your billing address must correspond to the address of your credit card, or we will not be able to process your order.Īll transactions are secured. Orders must be placed with a valid billing and shipping address*. Please note that processing purchases by Bank Transfer can take up to 6 business days. Please note that additional validation may be required.īank Transfers are also accepted in order to pay by Bank Transfer, please contact our Client Services. Louis Vuitton accepts the following methods of payment on
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